Frequently Asked Questions (FAQ)

How do I make a reservation at a restaurant or salon?

• To make a reservation, visit Reserveit BD, search for your desired restaurant or salon, select the service or table you want, and pick an available time slot. You can book and pay directly through the platform.

Can I reschedule or modify my reservation?

• Yes! You can reschedule your reservation up to 24 hours before the appointment or booking time through the Reserveit BD platform . Any changes within 24 hours may incur additional fees per the restaurant or salon policy.

What happens if I cancel my reservation?

• You can cancel restaurant reservations up to 2 hours before the reservation at no charge. For salon services, cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

Can I get a refund if I cancel my reservation?

• Refunds are possible if the restaurant or salon cancels your booking or the service was not provided. If you cancel your booking within the allowed timeframe, the refund will depend on the respective restaurant or salon's policy.

What happens if I don't show up for my reservation?

• No-shows will incur a charge (typically 50%) of the booking amount for restaurants and the full amount for salon appointments .

How can I contact customer support?

• You can contact Reserveit BD customer support via the Contact Us page or support@reserveitbd.com

How are the restaurants and salons verified?

• All the restaurants and salons listed on Reserveit BD are verified to meet our quality standards. You can also check user reviews and ratings to help make an informed decision.

Can I pay for my reservation via the platform?

• Yes, all payments for restaurant and salon reservations can be made securely through Reserveit BD using your preferred payment method, including credit cards, debit cards, or mobile wallets.